Technical skills are all the rage, but there's something underneath it all. The mindset that you bring to your career is more important than what you actually design, build, or deploy on a weekly basis. Carry these mindsets into your daily work life and you will reach more success than focusing only on your technical chops.

Be a Lifelong Learner

Salesforce, tech, and business is always changing. You must always be learning to stay relevant and valuable in the SFDC space. To do this...

  • Be humble: Know that you don't know everything, and be open to learning from others.
  • Believe in yourself: Just because you don't know everything doesn't mean you don't know something valuable. Give yourself credit where it is due, have confidence in your value.
  • Make it a habit: Great, you're open to learning, now actually learn. Build it into your schedule to read newsletters, do Trailheads, or whatever else keeps it flowing.

Focus on the Outcome

Solutions are cool, but outcomes are cooler. Don't build really amazingly awesome incredibly cool things that drive zero meaningful outcome.

Don't just understand the "why", become obsessed with it. Don't let yourself do anything without understanding the reason it matters not to Bob and Marsha, not to that sales rep over there, not to your mom and dad, but to the bottomline revenue of the business. How do you do this?

  • Always ask "why" (nicely)
  • Follow the money
  • Get multiple perspectives

Always be Prepared

Being prepared and ready for anything is critical. I can't sum it up any better than Denis Waitley when he said: "Expect the best, plan for the worst, and prepare to be surprised." What does this look like?

  • Exec presentation: Answer their questions before they ask them.
  • Big deployment: Tell people what to expect, and have a rollback plan.
  • Building a thing: Understand system impact before you start. Then test it.

What would you add to this list? 🤔

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